Privacy Policy
Discover Newton Abbot — Privacy Policy
Discover Newton Abbot (“we”, “us”, “our”) is committed to protecting the privacy and security of visitors to our website (https://discovernewtonabbot.com/) (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data.
By using the Website, you consent to the practices described below.
1. Data We Collect
We may collect the following types of personal data:
a. Information you provide voluntarily
Contact information (e.g., name, email, telephone) when you send us enquiries via contact forms.
Business information submitted as part of directory listings.
Photographs, descriptions, or other media and content submitted by you for inclusion in the Website.
b. Automatically collected information
Technical and usage data (e.g., IP address, browser type, operating system, referring URLs, pages visited, time and date stamps).
Device and log data (device identifiers, screen resolution, system settings).
Cookies and similar tracking technologies (see Section 4).
2. How We Use Your Data
We use your personal data for the following purposes:
To respond to your enquiries and communicate with you.
To manage and publish business directory listings.
To display content (e.g. events, businesses) you provide on the Website.
To improve, maintain, and optimize the Website’s performance, features, and user experience.
To analyse usage trends and patterns (e.g. what pages are visited most).
To comply with legal obligations and protect our rights.
We will only use your data in ways consistent with legal requirements and for legitimate purposes.
3. Legal Basis for Processing
Under UK GDPR and relevant UK data protection legislation, our legal basis for processing personal data may include:
Consent – where you have given permission (e.g. submitting your contact details).
Contractual necessity – where the processing is necessary for the performance of services (e.g. maintaining directory listings you commissioned).
Legitimate interests – where the processing is necessary for our legitimate business interests (e.g. improving the Website, communicating with users), provided your interests or fundamental rights do not override those interests.
Legal obligation – where required by applicable law.
4. Cookies & Tracking Technologies
We and our service providers may use cookies, web beacons, and similar tracking technologies to collect usage information and personalise your experience.
You may manage or disable cookies via your browser settings, though this may affect your ability to use certain parts of the Website.
For further information, see our Cookie Policy (if available), which forms part of this Privacy Policy.
5. Disclosure of Data & Third Parties
We may share your data with:
Service providers, agents, or contractors who assist with operating the Website (e.g. hosting, analytics).
Legal or regulatory authorities if required by law or to protect our rights.
Third parties in connection with a merger, sale, reorganisation, or asset transfer (subject to confidentiality obligations).
We require all third parties to respect the security of your personal data and to treat it in accordance with applicable data protection laws.
6. Data Security
We employ appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security reviews.
However, no method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
7. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes set out in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymise it.
8. Your Rights
Under data protection laws, you have certain rights regarding your personal data:
The right to access your data (obtain a copy).
The right to correct inaccurate or incomplete data.
The right to request deletion of your data (under certain circumstances).
The right to restrict or object to processing.
The right to data portability (receive your data in a structured, machine-readable format).
The right to withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, contact us using the details below.
If you believe we have violated your rights, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Children & Minors
The Website is not intended for use by children under 13. We do not knowingly collect personal data from children under this age. If you believe we have done so in error, please contact us and we will delete the information.
10. International Transfers
If your data is transferred outside the UK or European Economic Area (EEA), we will ensure that appropriate safeguards are in place (e.g. standard contractual clauses) to protect your data in accordance with applicable laws.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised version on the Website, with an updated “Effective Date.” Your continued use of the Website after changes implies acceptance of the new policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please get in touch.